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Terms and Conditions

TERMS AND CONDITIONS 

Advent Calendar Daily Deals:

  • Vouchers can only be redeemed at a Renewal Institute branch. This includes Skin Renewal, Body Renewal, Health Renewal, Sleep Renewal, Brain Renewal, and Oasis Spa. Branch locations can be viewed at skinrenewal.co.za/branches
  • This voucher is not valid for use on the Skin Renewal Online Skin Shop.
  • Products can be collected at your nearest branch indicated by you during the purchase process.
  • Courier services are not available for any Advent Calendar deals.
  • Please state your intention to redeem a voucher when making an appointment.
  • Your voucher needs to be presented to the branch upon arrival for your appointment or collection of your product/s.
  • Should you not use the total value of the voucher, the balance will be saved to your branch profile towards a future transaction.
  • Vouchers are non-transferrable and cannot be exchanged for cash.
  • Should your purchase equate to a larger value than the face value of the voucher, you are required to make payment of the difference.
  • The Renewal Institute is not responsible for loss, damage, theft or expiration of vouchers; vouchers will not be replaced.
  • The Renewal Institute makes no warranty regarding any goods or services that are received in exchange for a voucher.
  • Should you have existing medical conditions, G.P. approval may be required for some treatments. Please inform the therapist when booking.
  • Cancellations/adjustments must be made 24 hours before your appointments to avoid the 50% cancellation fee.
  • Treatment vouchers are valid for three years from the date of purchase.
  • Product collections are valid for six months from the date of purchase.
  • Loyalty discounts will NOT be applied during the purchase or redemption of your voucher.
  • Loyalty points will be earned with the redemption of each voucher.

Lucky Draw Competition:

  • Each transaction will go into a lucky draw during 1 – 24 December 2018.
  • One winner will receive a voucher to the value of R10 000 which can be used towards any treatments at Renewal Institute.
  • This voucher is only redeemable for treatments and is valid for 6 months and is not valid for the use on the Skin Renewal Online Skin Shop.
  • Vouchers can only be used at a Renewal Institute branch. See contact details for more info on skinrenewal.co.za or call 0861 SKIN SA (7546 72).
  • This voucher is not valid for the redemption of products.
  • The winner will be announced the morning of the 25th of December 2018 on our@SkinRenewalSA Facebook page.
  • The winner will be selected by a lucky draw. The prize can be redeemed at any Renewal Institute branch and is valid until 25 June 2019.
  • Winner to give consent to use Before & After images for marketing purposes after prize package has been redeemed.
  • Package includes 30 minute Doctor’s consultation & best-suited skin treatments, to the value of R10 000 (incl VAT).
  • This voucher is non-transferable.
  • Additional treatments may be required, at the winner’s own cost.
  • This giveaway is in no way sponsored, endorsed or administered by or associated with Facebook.
  • This giveaway is only open to South African citizens over the age of 21.
  • This giveaway is brought to you by Renewal Institute.
  • Customers should state their intention to redeem a voucher when making an appointment with a participating Renewal Institute branch and should present the voucher to the Renewal Institute representative on arrival.
  • This giveaway cannot be exchanged for cash.
  • Renewal Institute is not responsible for loss, damage, theft or expiration of vouchers – they cannot be replaced.
  • Renewal Institute makes no warranty regarding any goods or services that are received in exchange for a Renewal Institute Voucher.
  • Only one voucher may be redeemed per person when vouchers are issued as a prize, giveaway at events, as part of a marketing initiative or campaign, as part of the loyalty program, or part of the annual advent calendar.
  • Prices of products and/or services are subject to change without prior notice.
  • If you have any medical conditions, G.P. approval may be required for the listed treatments. Please inform the Therapist before booking.
  • Cancellations/adjustments must be made 24 hours before your appointments to avoid the 50% cancellation fee.
  • No director of Renewal Institute, Renewal Institute employee /or their agencies, and members of their immediate family may enter this competition.